Position: Care Coordinator
Reporting to: Registered Manager
Contract Type: Permanent, Full Time, 37.5hrs per week
Salary: £28,000 per annum
As a Care Coordinator, you will play a vital part in ensuring the smooth delivery of our care services. You'll be responsible for scheduling care visits, communicating with carers and service users, and ensuring compliance with regulatory standards. This is a fast-paced role that requires excellent communication, attention to detail, and a passion for supporting others.
Key Responsibilities
Create and maintain weekly care rotas, ensuring all visits are allocated appropriately
Act as a main point of contact for care staff, service users, and families
Respond promptly to changes, emergencies, and staff absences
Ensure records are kept up to date
Support ongoing supervision of care workers
Maintain compliance with CQC standards and organisational policies
Work collaboratively with local authorities, healthcare professionals, and external partners
Participate in on-call rota duties as required
About You
We're looking for someone who is caring, organised, and able to stay calm under pressure. You should be confident communicating with people at all levels and enjoy working as part of a team.
Essential skills and experience:
Previous experience in care coordination or similar role
Strong knowledge of domiciliary care or health & social care settings
Excellent planning, time-management, and problem-solving skills
Good IT skills (care management software experience desirable)
Understanding of CQC regulations and safeguarding principles
Must be a driver with a vehicle
You'll have access to:
- NVQ and in-house Training and development for your role and future Career with us
- We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
- Employee Assistance Programme
- Mobile phone and other required tech
- Company pension scheme
- 25 days holiday entitlement + bank holidays on top
- Paid DBS/PVG
- Mileage Allowance
- Service and recognition rewards
About Cera:
Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
This listing was aggregated from publicly-available sources. The employer holds an A-rated sponsor licence at the time of this listing, but sponsorship of this specific role is not guaranteed — the employer's offer and UK Visas and Immigration are the final authority. Details may have changed since our last update — verify with the employer via the Apply link.