Job summary
An exciting opportunity has arisen for the position of Deputy Healthcare Records Manager within the Medical Records Department at the Royal Surrey County Hospital.
The post holder will be responsible for the management and performance of the Healthcare Records Service within the Royal Surrey County Hospital. This will include multiple health records teams including the Medical Records Library, records preparation service, medical notes management (such as splitting, merging), Patient attendances (Elective waiting list, Outpatients, Emergency Admissions), Subject Access Request service and the offsite archive storage library service.
Interviews are planned for mid to late July 2026. Remote interviews will be considered if appropriate
Main duties of the job
The post holder will assist the Healthcare Records Manager in providing leadership and operational support on Healthcare Records issues across the Trust and respond to the continuous changing needs of patients, clinicians and managers in the Trust.
The post holder should be able to work on their own initiative as well as part of a team, demonstrate excellent communication skills and be able to prioritise their own workload. The post holder must be proficient in Microsoft Office, in particular Microsoft Word and Excel.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.
We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.
We work in partnership with Ashford & St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.
The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.
To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo
Adverts may close early, so you are encouraged to apply as soon as possible.
Job description
Job responsibilities
Support the Healthcare Records Manager in the provision of a quality Healthcare Records service for the Trust, providing an effective and efficient service. The post holder will support the Health Records Manager in the development, monitoring and audit of standards, policies and procedures for Health Records Management.
Undertake training and development in Health Records Management for all staff groups to ensure that they are aware of their roles and responsibilities in relation to records management.
Operationally manage the staff within the Department on a day-to-day basis.
The post holder will be responsible for the management and performance of the Healthcare Records Service within the Royal Surrey County Hospital. This will include multiple health records teams including the Medical Records Library, records preparation service, medical notes management (such as splitting, merging), Patient attendances (Elective waiting list, Outpatients, Emergency Admissions), Subject Access Request service and the Offsite archive storage library service. You will be responsible for motivating, empowering and developing the staff to their full potential.
The post holder will assist the Healthcare Records Manager in providing leadership and operational support on Healthcare Records issues across the Trust and respond to the continuous changing needs of patients, clinicians and managers in the Trust. The post holder will investigate complex enquiries regarding health record issues providing assistance and advice as required.
Person Specification
Qualifications
Essential
- Educated to degree level or equivalent level of experience of working at a managerial level.
- Intermediate knowledge in Word & Excel and knowledge of PowerPoint
Desirable
- Healthcare record management qualification
Knowledge
Essential
- Experience of working in a service management role.
- Experience in managing a large group of staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal Surrey NHS Foundation Trust
Address
Royal Surrey NHS Foundation Trust
Guildford
GU2 7XX
United Kingdom
Employer's website
https://www.royalsurrey.nhs.uk/ (Opens in a new tab)
This listing was aggregated from publicly-available sources. The employer holds an A-rated sponsor licence at the time of this listing, but sponsorship of this specific role is not guaranteed — the employer's offer and UK Visas and Immigration are the final authority. Details may have changed since our last update — verify with the employer via the Apply link.