Job summary
An exciting and rewarding opportunity within the Women's Health Division for a highly motivated, enthusiastic, and dynamic individual to join our management team as a Service Manager for a fixed-term contract. This is your chance to make a significant impact in a forward-thinking and patient-focused environment. The post holder will work alongside the existing 2 Service Managers across Breast, General Gynaecology, Colposcopy, Diagnostics and Gynaecology Oncology to establish 1 WTE Breast and Projects Service Manager, 1 WTE General Gynaecology, Diagnostics and Emergency, 1 WTE Colposcopy, Familial Cancer and Gynaecology Oncology.We are looking for an individual who is committed to making a real difference in the delivery of Breast and Gynaecology Services. The successful candidate will be a proactive and approachable operational leader, with strong pathway management experience and the ability to work effectively in a pressured, performance focused environment while maintaining a clear focus on high quality, patient centred care.They will demonstrate excellent communication and interpersonal skills, working collaboratively across multidisciplinary teams and demonstrates skills, behaviours and values aligned with UCLH Trust values.If you're looking for a varied and rewarding that offers the opportunity to contribute to contribute to service development, performance recovery and continuous improvement, this could be the role for you!
Main duties of the job
The assessment process will consist of a test/stakeholder panel and interview scheduled w/c 20 July.
As Service Manager, you will be responsible for overseeing the day-to-day delivery of your service. You will ensure the highest standards of patient care while leading and supporting a well-trained, efficient, and motivated administration team. Your role will also involve fostering strong relationships with the Multidisciplinary Team (MDT) and various internal and external stakeholders, helping to ensure smooth operations and positive patient outcomes. Key responsibilities will include:* Managing service delivery and performance across outpatient and surgical pathways.* Ensuring seamless coordination between clinical and administrative teams.* Maintaining a high standard of patient care in line with hospital guidelines.* Collaborating with internal and external stakeholders to improve service quality.* Leading and supporting the development of the administrative team, ensuring efficient processes and a positive working environment.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
We provide first-class acute and specialist services across eight sites:o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description
Job responsibilities
For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
12 Months Fixed term role is also available.
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.
To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?
Person Specification
Knowledge & Qualifications
Essential
- Degree and/or an appropriate professional qualification or equivalent
Experience
Essential
- Previous managerial experience in a large and complex organisation preferably within the NHS
- Proven experience in service improvement and development
- Proven experience in effective management of budget and effective leadership of staff.
- A proven record of success in managing change while also developing and maintaining high standards of quality.
Skills & Abilities
Essential
- Excellent communication skills, including the ability to liaise and negotiate effectively at directorate management team level.
- Proven track record of working under pressure to strict deadlines
- Ability to prioritise effectively
- Strong negotiation and influencing skills with ability to motivate and engage individuals and teams
- Quality focussed with an innovative approach and the ability to solve complex problems
- Excellent IT skills
- Evidence of political awareness and sensitivity to the high profile of the Trust
Other requirements, including:
Essential
- Demonstrate a commitment to self-development with ability to demonstrate knowledge of current thinking and policy affecting health and public sector.
- A commitment to promoting equality and diversity in the workplace and in service delivery and development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
University College London Hospitals NHS Foundation Trust
Address
University College London Hospitals
235 Euston Road
London
NW1 2BU
United Kingdom
Employer's website
This listing was aggregated from publicly-available sources. The employer holds an A-rated sponsor licence at the time of this listing, but sponsorship of this specific role is not guaranteed — the employer's offer and UK Visas and Immigration are the final authority. Details may have changed since our last update — verify with the employer via the Apply link.